Shipping Policy
Welcome to Muni Ji! We are committed to delivering your sacred and spiritual items with care and ensuring a seamless shopping experience. Please read our shipping policy carefully for important information regarding the delivery of your order.
1. Processing Time
- Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your payment confirmation.
- Customization: For customized items (e.g., energized Yantras, Rudraksha rituals), processing may take an additional 2-5 business days to complete the necessary rituals.
2. Shipping Methods and Delivery Time
We partner with reliable courier services to ensure safe and timely delivery of your products.
- Domestic Shipping (Within [Country]):
- Estimated delivery time: 5-7 business days.
- Remote locations may require additional time.
- International Shipping:
- Estimated delivery time: 10-20 business days, depending on the destination and customs procedures.
Note: Delivery timelines may vary during peak seasons or due to unforeseen circumstances like natural disasters or logistical delays.
3. Shipping Charges
- Domestic Orders: Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping may be available on select orders or promotions.
- International Orders: Shipping costs will vary based on location. Additional customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier’s website.
- If you face any issues with tracking, feel free to contact us at [your support email/phone number].
5. Packaging
- We use secure and eco-friendly packaging to ensure your items reach you in pristine condition.
- Sacred items such as Rudraksha, Yantras, and idols are carefully packed to maintain their sanctity during transit.
6. Delivery Issues
- Incorrect Address: Please ensure the shipping address provided is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Missed Deliveries: If the courier attempts delivery and the customer is unavailable, it is the customer’s responsibility to contact the courier to arrange re-delivery or pickup.
- Lost/Damaged Shipments: In case of lost or damaged packages, please contact us immediately at [your support email/phone number] with your order details. We will assist you in resolving the issue.
7. Restricted Items and Locations
Certain items may not be eligible for shipping to specific locations due to regional restrictions or legal regulations. We will notify you if an item in your order cannot be shipped to your address.
8. Returns and Refunds
Please refer to our Return Policy for details regarding returns, exchanges, and refunds.